Platform Resourcing Limited
Published
November 8, 2021
Location
United Kingdom
Category
Job Type
Min Salary
22000
Max Salary
22000
Benefits
+ Benefits + Holidays + Pension
Town City Location
Gloucester

Description

Platform Resourcing are currently working with a leading manufacturing company with an office in Gloucester who are looking to expand their team by taking on a Sales Coordination Administrator. The successful candidate will be capable of managing customer enquiries and quotation requests, whilst providing product specific guidance to form pricing estimates and promote appropriate products relating to customer requirements.

The Sales Coordination Administrator must have strong communication skills with excellent customer service abilities, being able to liaise comfortably with customers whilst understanding the sales process and budget requirements of a business. Experience of working within the Construction or manufacturing industries within a Quotations, Estimating or Internal Sales role is highly desirable.

Sales Coordination Administrator Benefits:

  • Salary of £22,000
  • Quarterly and yearly bonuses based on quotations processed
  • 30 days holidays including 8 bank holidays that increase to 35 days after 5 years of employment
  • Pension
  • Free parking

Sales Coordination Administrator Duties and Responsibilities:

  • To effectively manage customer enquiries and quotation requests
  • To provide excellent customer service for enquiries and follow up and track quotes through to completion
  • Manage the satisfaction of customer enquiries
  • Provide accurate quotations and initial product offers
  • Respond to customer queries and provide appropriate advice on the correct specification
  • Provide product guidance to customers to advise the appropriate products
  • Ensure correct use and application of the pricing guidelines for all products adhering to pricing rules applied to maintain product contribution levels and percentage margins where required
  • Ensure that the completed quotation has all required information to effectively convert the quotation to a sales order
  • Follow up quotations to conclusion to pre-booking/order processing stage
  • Aiming to convert all quotations into sales through maintaining excellent relationships with customers
  • Provide effective support to the external sales team
  • Adhere at all times to the pre-booking and order management hand over guidelines and process
  • Carry out general administrative duties to include filing as required
  • Process information and pass to the order management team for processing orders
  • Maintain quotation response times – 24/48 hours depending on the product

Sales Coordination Administrator Essential Experience/Qualifications

  • Experience within a manufacturing, engineering, or construction business environment
  • Experience in raising quotations and providing customer advice is required Experience within an internal/technical sales role is beneficial
  • Understand profit V cost
  • Understand the sales process and budget requirements of a business
  • Knowledge of SAP is very desirable
  • Excellent customer service skills and strong communication

Privacy and General Data Protection Policy

By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties’ interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.

The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited’s commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call before applying.

Platform Resourcing are advertising this vacancy and are acting as an employment agency

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